Taxi and private hire industry jobs & careers

The taxi and private hire industry is mostly made up of small businesses, self-employed workers and sole operators. In terms of work opportunities, the main employment is driving, although many companies also need dispatchers, control room operators and managers. On the whole, the taxi and private hire industry offer dedicated passenger services, providing door-to-door services tailored to the passenger’s requirements. There is a difference between the two operating areas of the industry; taxis can take bookings in advance and can also be hailed from the street, whereas private hire cars can only take bookings.

Due to the nature of the industry (so many sole operators) it is difficult to confirm exact numbers in employment, but it is estimated that around 170000 people work in the industry and that there are 157000 companies/employers.